INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. All items are checked carefully before shipping to ensure they match the product images and description

Where can I view my sales receipt?

You can view and download your sales receipt directly from your account’s order history or purchase section on the platform where you placed the order. Additionally, a copy is usually sent to your registered email address after the purchase. If you cannot find it, you may contact customer support for assistance

How can I return an item?

You can return an item by going to your order history and selecting the product you want to return. Follow the return instructions provided, print the return label (if required), and send the item back in its original condition and packaging. Once received, we’ll process your refund or replacement promptly.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items that are marked “out of stock.” If a product you want is unavailable, we recommend checking back soon or subscribing to restock notifications (if available) so you’ll be the first to know when it’s back.

Where can I ship my order?

We ship orders to the address you provide at checkout. You can enter your home, office, or any valid shipping address within our delivery coverage area. Please make sure the details are correct to avoid delays.

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